jijikk Privacy Policy

1 Who We Are

jijikk operates the online gaming platform accessible at jijikk.app (the "Platform"). For the purposes of this Privacy Policy, jijikk acts as the Personal Information Controller (PIC) in respect of all personal data collected from users of the Platform, as defined under Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines.

jijikk is committed to handling all personal data in a manner consistent with the principles of transparency, legitimate purpose, and proportionality as required under Philippine data privacy law. This Privacy Policy is the primary document through which we fulfill our transparency obligation to you as a data subject.

2 Scope of This Policy

This Privacy Policy applies to all personal data collected by jijikk in connection with:

• Registration of a jijikk Account.
• Use of any game, feature, or service on the jijikk Platform.
• Deposits and withdrawals processed through your jijikk Wallet.
• Identity verification and KYC processes.
• Communications with jijikk support, including live chat, email, and any other channel.
• Participation in promotional offers, tournaments, or surveys.
• Visits to the jijikk.app website, including passive data collected via cookies and analytics tools.

This Policy does not apply to third-party websites, payment providers, or game software providers whose services you may interact with via the jijikk Platform. Those parties maintain their own privacy policies and are independently responsible for their data practices.

3 Personal Data We Collect

jijikk collects the following categories of personal data:

3.1 Account Registration Data

• Full legal name
• Date of birth
• Email address
• Philippine mobile number
• Username and hashed password
• Preferred language and currency settings

3.2 Identity Verification (KYC) Data

• Government-issued ID number and ID type (SSS, UMID, Passport, Driver's License, PhilSys National ID, PRC ID, Voter's ID, or Postal ID)
• Photograph of the ID document
• Selfie or facial verification image where required
• Proof of address (where requested for enhanced due diligence)
• Source of funds documentation (where requested by compliance review)

3.3 Financial and Transaction Data

• GCash account number or mobile number linked to GCash
• Maya / PayMaya account reference
• Bank account details (BPI, BDO, Metrobank) where provided for bank transfers
• Deposit and withdrawal transaction history
• Wallet balance history

3.4 Gameplay and Platform Activity Data

• Game session logs including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming tool settings and usage (deposit limits, session timers, self-exclusion events)
• Login history including timestamps, IP addresses, and device identifiers
• Support interaction history

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Browser type and version
• Device type, operating system, and screen resolution
• Cookie identifiers and session tokens
• Referring URL and pages visited on jijikk.app

4 How We Collect Your Data

jijikk collects personal data through the following means:

• Directly from you: Information you provide when registering an Account, completing KYC, making deposits or withdrawals, contacting support, or participating in promotions.
• Automatically: Technical and behavioral data generated during your use of the jijikk Platform, collected via server logs, cookies, and analytics tools.
• From third-party verification services: Where jijikk uses licensed third-party identity verification providers to cross-check KYC documents, those providers may return confirmation data to jijikk. jijikk does not receive raw identity data directly from Philippine government databases.
• From payment processors: Transaction confirmation data returned by GCash, Maya, and banking partners upon completion of deposit or withdrawal instructions you initiate.

5 How We Use Your Personal Data

jijikk processes your personal data for the following purposes:

• Account creation and management: Creating and maintaining your jijikk Account, authenticating your identity at login, and enabling access to the Platform.
• Identity verification: Confirming your identity and age (21+) in compliance with PAGCOR regulatory requirements and anti-money-laundering obligations.
• Payment processing: Processing deposits and withdrawals via your registered GCash, Maya, or bank account.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorized account access, and money laundering on the Platform.
• Legal and regulatory compliance: Meeting jijikk's obligations under Philippine law, including reporting requirements under anti-money-laundering regulations and PAGCOR directives.
• Customer support: Responding to your enquiries, resolving disputes, and providing account-related assistance.
• Platform improvement: Analyzing aggregate gameplay and behavioral data to improve game selection, platform performance, and user experience.
• Responsible gaming: Monitoring account behavior for indicators of problem gambling and administering the responsible gaming tools available in your Account Settings.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to your registered email or mobile number, subject to your communication preferences.

6 Legal Basis for Processing

jijikk processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent for a specific processing activity, including marketing communications and optional data collection at registration.
• Contractual necessity: Where processing is necessary to perform the services described in the jijikk Terms and Conditions — including account management, gameplay, and payment processing — to which you are a party.
• Legal obligation: Where processing is required to comply with Philippine law, including anti-money-laundering regulations, PAGCOR requirements, and the Data Privacy Act itself.
• Legitimate interests: Where jijikk has a legitimate interest in processing that does not override your rights and freedoms — including fraud prevention, platform security, and aggregate analytics for product improvement.

7 Sharing Your Personal Data

jijikk does not sell your personal data. We share data only where necessary for platform operations or required by law:

7.1 Service Providers (Personal Information Processors)

jijikk engages third-party service providers who process personal data on our behalf under binding data processing agreements. These include: identity verification providers, payment processors (GCash, Maya, banking partners), cloud infrastructure providers, fraud detection services, and customer support platform operators. These parties are contractually restricted to processing data only as instructed by jijikk and in accordance with applicable Philippine data privacy law.

7.2 Game Software Providers

Live casino and slot game providers may receive anonymized or pseudonymized player session data to facilitate gameplay and calculate statistical outcomes. jijikk does not share your personally identifiable information (name, ID, contact details) with game providers beyond what is technically required for session management.

7.3 Regulatory and Law Enforcement Authorities

jijikk will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where disclosure is required by law, court order, or valid regulatory directive.

7.4 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets involving jijikk, personal data held by jijikk may be transferred to the successor entity, subject to that entity assuming the obligations of this Privacy Policy with respect to your data.

8 International Data Transfers

Where jijikk engages service providers located outside the Philippines — including cloud infrastructure or identity verification services — personal data may be transferred to and processed in jurisdictions outside the Philippines. In all such cases, jijikk ensures that adequate data protection standards are maintained through contractual safeguards equivalent to those required under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

jijikk will not transfer personal data to a jurisdiction that does not provide an adequate level of protection without implementing appropriate safeguards, including binding contractual clauses with the receiving party.

9 Data Retention

jijikk retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

Following the applicable retention period, personal data is securely deleted or anonymized in accordance with jijikk's data disposal procedures.

10 Cookies and Tracking Technologies

jijikk uses cookies and similar tracking technologies on the jijikk.app website to provide platform functionality, analyze user behavior, and maintain security. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function — session management, login authentication, and security tokens. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences such as language settings and responsible gaming configurations to personalize your jijikk experience.
• Analytics Cookies: Aggregate, anonymized data on how players interact with the Platform — pages visited, session duration, game categories accessed — used to improve Platform design and performance. No personally identifiable information is included in analytics data.
• Security Cookies: Detect fraudulent activity, bot access, and unauthorized login attempts by tracking behavioral signals across sessions.

You may adjust your browser's cookie settings to block non-essential cookies. Note that disabling certain cookies may limit the functionality of the jijikk Platform.

11 Children's Privacy and Age Restriction

12 Data Security

jijikk implements technical and organizational measures designed to protect your personal data against unauthorized access, accidental loss, destruction, and unlawful processing. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and jijikk servers.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Access controls limiting internal access to personal data on a need-to-know basis, with role-based permissions and audit logging.
• Two-factor authentication options for player accounts and mandatory multi-factor authentication for internal staff access to production systems.
• Regular security reviews, vulnerability assessments, and penetration testing by qualified security personnel.
• Secure data disposal procedures for physical and digital media.

No security system is completely infallible. jijikk cannot guarantee absolute security of data transmitted over the internet. However, we take all reasonable precautions to minimize risk and respond promptly to any identified security incidents.

13 Data Breach Response

In the event of a personal data breach that is reasonably likely to result in serious harm to the rights and freedoms of affected data subjects, jijikk will:

• Notify the National Privacy Commission within 72 hours of becoming aware of the breach, as required under the Data Privacy Act of 2012.
• Notify affected data subjects in a timely manner where the breach poses a high risk to their personal rights and freedoms, providing a description of the breach, likely consequences, and measures being taken to address it.
• Conduct an internal investigation to determine the scope and cause of the breach and implement corrective measures to prevent recurrence.

Breach notifications to jijikk players will be delivered via the registered email address on the affected Account. jijikk maintains a data breach response plan that is reviewed and tested annually.

14 Exercising Your Data Subject Rights

To exercise any of your rights under the Data Privacy Act of 2012 — including access, correction, erasure, restriction of processing, objection, or data portability — please submit a written request to the jijikk Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Subject Rights Request — [Your Full Name and Account Email]
• Response Time: jijikk will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days of receipt of a complete and verifiable request.

We may need to verify your identity before processing a data subject request. This is to protect your data from unauthorized disclosure or modification. If your request is refused, jijikk will provide written reasons and inform you of your right to escalate the matter to the National Privacy Commission of the Philippines.

15 Marketing Communications

With your consent, jijikk may send you promotional emails, SMS notifications, and in-Platform messages about bonuses, new game releases, tournaments, and other offers. Your consent to receive marketing communications is obtained at Account registration and can be withdrawn at any time by:

• Updating your communication preferences in Account Settings.
• Clicking the unsubscribe link in any jijikk marketing email.
• Contacting jijikk support at [email protected] and requesting removal from marketing lists.

Withdrawing marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC verification status updates — which are sent as a necessary part of the jijikk service.

16 Third-Party Links and Integrated Services

The jijikk Platform may contain functional integrations with or references to third-party services — including GCash, Maya, and game software providers. This Privacy Policy applies only to data processed by jijikk directly. Third-party services operate under their own privacy policies and data handling practices, for which jijikk is not responsible.

When you initiate a GCash or Maya transaction from jijikk, you are interacting with those providers' own systems, and your use of their services is governed by their respective privacy policies. jijikk recommends reviewing the privacy policies of any third-party service you interact with.

17 Amendments to This Privacy Policy

jijikk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jijikk will notify registered Account holders via the registered email address prior to the effective date of the revised Policy.

The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the jijikk Platform following the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree to the revised terms, you must close your Account before the effective date.

18 Contact and Data Protection Officer

For all privacy-related enquiries, data subject rights requests, or concerns about jijikk's data handling practices, please contact:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Compliance Team: [email protected]

For unresolved privacy concerns, data subjects in the Philippines may also file a complaint directly with the National Privacy Commission (NPC) through the NPC's official website and complaint procedures. jijikk fully cooperates with NPC investigations and regulatory inquiries.